Privacy Policy

This Privacy Policy describes how Lux Medical Aesthetics collects, uses, and protects your personal information when you visit or make a purchase through our website www.luxukiah.com. By using our website, you agree to the terms of this Privacy Policy.

We collect and store information you enter on our website or provide in any other way. This may include your name, address, email, phone number, payment details, and communication history. We also collect technical data such as IP address, browser type, and browsing behavior.

When you complete a form or make a purchase, we collect the personal information necessary to fulfill your request or service.

We use this information to:
• Provide, operate, and improve our services.
• Offer customer support and respond to inquiries.
• Send service updates, appointment confirmations, or promotional information (with your consent).
• Create aggregated data to help us improve our services.
• Comply with applicable laws and regulations.

Our website is hosted on the Wix.com platform, which provides the online platform that allows us to offer our products and services to you. Your data may be stored through Wix’s secure data storage, databases, and applications, protected behind a firewall.

All direct payment gateways offered by Wix and used by Lux Medical Aesthetics comply with PCI-DSS security standards managed by the PCI Security Standards Council (including Visa, MasterCard, American Express, and Discover). These standards help ensure the secure handling of credit card information.

We may contact you by email or phone to confirm appointments or purchases, resolve issues, send updates, or share relevant offers. If you prefer not to receive promotional communications, you may opt out at any time by contacting us at info@luxukiah.com.

We reserve the right to update this Privacy Policy at any time. Changes take effect immediately upon posting on our website. If material changes are made, the effective date above will be updated and, where required, you will be notified.

To access, correct, or delete personal information we hold about you, please contact us at info@luxukiah.com. We will respond within a reasonable timeframe in accordance with applicable laws.